Your privacy
Privacy notice
My Discount Box keeps as little about you as it can, and never sells your details or shares them for marketing. This notice explains what is kept and why, in line with the Protection of Personal Information Act (POPIA).
Who is responsible
My Discount Box, run by Dirk Coetzee in Durbanville, is responsible for your information. You can reach us on WhatsApp or by phone at 068 931 5223 or by email at djjcoetzee@gmail.com. Dirk Coetzee is our information officer.
Visiting the website
We count visits without cookies and without identifying you. To count unique visitors, your internet address and browser type are turned into a scrambled code that can't be turned back; the address itself is never stored. We also note the page visited, the site that sent you here, and the country and city your internet provider reports. Your order basket is kept only in your own browser.
Ordering on WhatsApp
The website doesn't take card payments or keep accounts. When you tap “Order on WhatsApp”, WhatsApp opens with your order, and we note the items and anything you typed (your name, how you'd like to receive it, your notes and your payment reference) so we can match it to your message. Your WhatsApp conversation with us is covered by WhatsApp's own privacy policy.
Paying by EFT
If you pay by EFT, your payment goes straight into our bank account. We see what our bank shows us (your name or reference and the amount) and use it only to match your payment to your order.
Buying in person
If you ask for a slip by WhatsApp or email, we use your number or address to send it and keep it with the sale record, along with any company or VAT details you give for an invoice. We keep sales records for as long as the tax rules require.
Who helps us
This website is provided and hosted for us by Sell Now Now, a product of The Webjockeys, which keeps the information above on our behalf and uses it only to run the website for us (an “operator” under POPIA). You can reach them at info@thewebjockeys.co.za. Slips are sent by WhatsApp or by email. Product photos and descriptions are prepared with the help of AI services, some of them based outside South Africa; they only see our own product photos and descriptions, never your details.
Your rights
You may ask what we hold about you, ask us to correct it, or ask us to delete it, by WhatsApp or email to Dirk Coetzee. If you're unhappy with how we've handled your information, you can complain to the Information Regulator (inforegulator.org.za).